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Return Portal 

Glamnetic FAQs (UK)

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If your return has already arrived back at our warehouse, and you’re looking for an update on your refund please email our team so that we can assist you with the status of the refund.

I’ve already returned my products, how do I get my refund?

Returns and Refunds

How do I create an account?

How do I stop your marketing emails?

How do I unsubscribe from text messages?

My Account

UK Shipping & Delivery Information

Do you ship worldwide?

How do I track my order?

Where are you based?

Where is my order coming from?

Shipping and Delivery

What payment methods do you accept?

The item I purchased recently is now discounted, what can I do?

Payment and Billing

How do I check the status of my order?

When will I receive my order?

How do I cancel my order?

How do preorders work?

Order Status

Where do I submit my return request?

How do I use your return portal?

How much does it cost to return my order?

Where are your nails manufactured?

What materials are your nails made out of?

Are the nails vegan?

What materials are used to make the glue?

What is included in the nail kit?

I have very small/large nail beds, will your nails fit?

Are the nails customizable?

How long will the nails stay on?

How do I prep my nails for the press-ons?

How do I apply the nails?

How do I remove the press-on nails?

Can I reuse the nails?

What shape and length nails do we offer?

Can children use the press-on nails?

Is the nail glue vegan and cruelty-free?

I have flat nail beds, will Glamnetic nails work for me?

Are your nails handmade?

What is the Snip & Shape nail clipper?

How do I use the Snip & Shape nail clippers?

What is included in the Snip & Shape nail clipper?

What are the features of the Snip & Shape nail clippers?

Snip & Shape Customizable Nail Clipper

What are the nail tabs made of?

What's included in the nail tabs?

What's the difference between the glue and the tabs?

How do you apply the adhesive tabs?

How do I remove the adhesive tabs?

Can I use the adhesive tabs and the glue together?

Removable Nail Tabs

How to Ensure Your Glamnetic Nails Stay On Longer

I can’t get my press-on nails to come off, what do I do?

Understanding Green Nail Discoloration

Troubleshooting

What is the Press-On Nail Remover?

How do I use the Press-On Nail Remover?

What are the ingredients of the Press-On Nail Remover?

Press-On Nail Remover

What does our new Nail Strengthener do?

What are the features of the new Nail Strengthener?

What are the ingredients of the new Nail Strengthener?

How do I apply and remove the new Nail Strengthener?

Nail Strengthener

What is our Cuticle Nipper?

How do I use the Cuticle Nipper?

Cuticle Nipper

Tips & Tricks!

Nail Durability

Tips and tricks

What is 7-in-1 Nail Buffer?

How do I use the 7-in-1 Nail Buffer?

What material is the 7-in-1 Nail Buffer made of?

Is the 7-in-1 Nail Buffer recyclable?

Can I use a 7-in-1 Nail Buffer on natural and press on nails?

Is the 7-in-1 Nail Buffer suitable for both beginners and experienced users?

Can I use the Nail Buffer without any additional nail products?

Can I use a 7-in-1 Nail Buffer on toenails?

7-in-1 Nail Buffer

Nails

What kind of lashes do you offer?

What are your lashes made of?

Where are your lashes manufactured?

How do the lashes adhere to my eye?

How many magnets do your lashes come with?

Which lashes come with the Invisible Magnet Technology?

Are your lashes reusable?

How do I take proper care of/clean my lashes?

How do I apply my lashes?

How do I remove the lashes?

How can I make sure that the Glamnetic lashes fit my eye shape?

How do I trim the lashes?

Can I wear mascara with the lashes?

My lashes won’t stick to the liner, how do I get them to stick?

My inner/outer corners keep lifting, how do I prevent that?

One of the magnets fell off my lash, what can I do?

My lashes are too dramatic/short for my preference, how can I resolve this?

What do I do if I've had an allergic reaction due to your product?

What is the purpose of lash anchors?

Which lashes are compatible with the lash anchors?

How do I apply the lash anchors?

Can I use the lash anchors without the magnetic liner?

Lash Anchors

Magnetic Lashes

What is the life expectancy of Glamnetic eyeliners?

Do the eyeliners come with the lash?

How do I make my magnetic eyelashes stick to the eyeliner better?

My lashes won’t stick to the liner?

My inner/outer corners keep lifting. How do I resolve this?

My liner has dried out. What do I do?

The applicator on my liner is damaged. How do I get this resolved?

When opening the liner the springs pop out. How can I get this resolved?

The liquid is leaking out of the liner. How do I get this resolved?

What is the new Hybrid Liquid Liner?

What are the ingredients in the Hybrid Liquid Liner?

How do I apply the Hybrid Liquid Eyeliner?

How do I remove the Hybrid Liquid Eyeliner?

Is the new Hybrid Liquid Liner Vegan and Cruelty-Free?

Hybrid Liquid Liner

What is the new Magnetic Liquid Liner?

What are the benefits of the new Magnetic Liquid Liner?

What are the ingredients of the new Magnetic Liquid Liner?

How do I apply the new Magnetic Liquid Eyeliner?

How do I remove the Magnetic Liquid Eyeliner?

Is the new Magnetic Liquid Liner Vegan and Cruelty-Free?

How long does the Liquid Liner last?

New Magnetic Liquid Liner

What are the new Magnetic Eyeliner Pens?

What are the benefits of the new Magnetic Eyeliner Pens?

How do I apply the new Magnetic Eyeliner Pens?

How do I remove the Magnetic Eyeliner Pen?

Are the new Magnetic Eyeliner Pens Vegan and Cruelty-Free?

What are the ingredients of the new Magnetic Eyeliner Pens?

New Magnetic Eyeliner Pens

Liners

How does the Wipe-Off Makeup Remover work?

How do I use the Wipe Off Makeup Remover?

What are the ingredients in the Wipe Off Makeup Remover?

What makes the Wipe Off Makeup Remover Special?

Does the Wipe Off Makeup Remover work on your eyeliners?

Makeup Remover

How do I use the 3 in 1 Brow It All?

What colors are available in the 3 in 1 Brow It All?

What are the ingredients of 3 in 1 Brow It All?

Brows

What are the key features of the Lash Extension Kit?

What is the difference between lash extension and magnetic lashes?

What’s included in a Glamnetic Lash Extension Kit?

What are the benefits and ingredients of the Bond & Seal and Bond Remover?

What is the Bond & Seal and the Bond Remover?

Can I buy the Bond & seal and bond Remover separately?

How many lash extensions come in the kit?

Can I buy individual lash extensions?

Are lash extensions easy to apply?

How do I apply the lash clusters?

How do I remove the lash clusters?

How long does the lash extensions last?

Can I reuse the lash extensions?

Can I sleep with lash extensions on?

Are lash extensions vegan and cruelty free?

Will the lash extensions make my lashes fall out?

Are the lash extensions waterproof?

Can I wear eyemakeup with lash extensions?

Can I apply mascara with these lashes?

Can I adjust a lash extension after applying it?

What are the lash styles in the kits and what is the length and shape of each?

What are some recommendations to wipe off eye makeup carefully?

What are the main differences between our extensions and our competitors?

What is the lifespan for the Bond & Seal, and Bond Remover?

Are the bond, seal and bond remover latex free and hypoallergenic?

Are the lash extensions hypoallergenic?

How many sets of lashes come in the Lash Extension?

Lash Extension

What is the Bond & Seal?

What are the benefits and ingredients of the Bond & Seal?

Can I buy just the Bond & Seal?

Bond & Seal

What is the Bond Remover?

What are the benefits and ingredients of the Bond Remover?

Can I buy just the Bond Remover?

Bond Remover

What is the Glam & Go Travel Case?

Travel Case

Lash Extension Kits and Accessories

What makes Glamnetic's Full Volume Lash Enhancing Serum different from other serums?

I’ve already returned my products, how do I get my refund?Updated 9 months ago